At ZuriKrisha, we strive to provide a seamless and convenient experience for our customers. Please read the following shipping and delivery policy to understand how we handle the shipment of orders:
Shipping Methods:- We offer standard shipping for all orders. Our standard shipping method ensures reliable delivery within the specified timeframe. Expedited shipping options may be available upon request, subject to additional charges.
Secure Packaging:- Every product goes through multiple quality checks to ensure we deliver you the perfect jewels safely. Once the jewellery passes quality checks it is packed in plastic zip lock/pouches or butter paper and covered with multiple layers of bubble wrap to ensure the safest delivery. The packaged products come in ZuriKisha’s Fashion Jewellery Box.
Order Processing Time:- Once your order is confirmed and payment is processed, please allow 1-3 business days for order processing before shipment. During peak seasons or holidays, processing times may vary, but we make every effort to fulfill orders promptly.
Delivery Timeframe:- The delivery timeframe for your order depends on your location and the selected shipping method:
- Standard Shipping: Typically takes 5 to 7 business days for delivery.
- Expedited Shipping: Available upon request. Please contact our customer service team for expedited shipping options and associated costs.
Please note that delivery times may vary due to external factors such as weather conditions, carrier delays, or unforeseen circumstances beyond our control.
Shipping Charges:- Shipping charges for orders are calculated based on the shipping method selected and the destination address. Shipping costs will be displayed during the checkout process for your review before payment.We provide free delivery on order value above INR 2999/-.An additional charge of INR. 29/- will be applied on orders irrespective of the cart value for the Cash on Delivery (COD) option.
Shipping Address:- Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for delays or misdeliveries caused by incorrect or incomplete shipping information.
Tracking Information:- Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for delays or misdeliveries caused by incorrect or incomplete shipping information.
International Shipping:- At this time, we only offer shipping within India. We do not ship internationally.
Shipping Restrictions:- Certain remote or restricted areas may have limited or no shipping options available. If you are unsure whether we can deliver to your location, please contact our customer service team for assistance before placing your order.
Lost or Delayed Shipments:- In the rare event that your rental order is lost or significantly delayed during transit, please contact our customer service team immediately for assistance. We will work with the shipping carrier to resolve the issue and ensure that you receive your order as soon as possible.
Shipping Returns:- Please refer to our Returns and Refunds Policy for information regarding the return shipping process for rental jewelry items.
If you have any questions or concerns regarding our shipping and delivery policy, please don’t hesitate to contact us for assistance. We are committed to providing exceptional service and ensuring that your rental jewelry experience exceeds your expectations.